Terms of Use for CareVille

Effective Date: June 12, 2026

Welcome to CareVille (“CareVille,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of the CareVille website located at www.carevilleapp.com and any related services, applications, content, and features offered through the website.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Acceptance of Terms

By accessing or using the CareVille website, you confirm that:

  • You are at least 18 years old or have the consent of a parent or legal guardian.
  • You have the legal authority to enter into these Terms.
  • You will comply with all applicable laws and regulations when using the website.

2. About CareVille

CareVille is a healthcare technology platform designed to connect users with healthcare providers, healthcare facilities, pharmacies, wellness services, and related healthcare solutions. The platform aims to improve access, affordability, and efficiency in healthcare delivery.

CareVille does not provide emergency medical services and does not replace professional medical advice, diagnosis, or treatment.

3. Medical Disclaimer

The information provided on this website is for informational and educational purposes only.

CareVille:

  • Does not practice medicine.
  • Does not provide medical diagnoses.
  • Does not guarantee treatment outcomes.
  • Does not replace consultation with qualified healthcare professionals.

Always seek the advice of a licensed healthcare provider regarding any medical condition or health concern.

If you are experiencing a medical emergency, contact your local emergency services immediately.

4. User Accounts

Certain features may require registration.

You agree to:

  • Provide accurate and complete information.
  • Keep your login credentials secure.
  • Notify us immediately of unauthorized access to your account.
  • Accept responsibility for activities conducted through your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Permitted Use

You may use the website only for lawful purposes.

You agree not to:

  • Use the platform for fraudulent activities.
  • Impersonate another person or organization.
  • Upload malicious software, viruses, or harmful code.
  • Attempt unauthorized access to our systems.
  • Interfere with website functionality.
  • Harvest or collect personal information from other users without consent.
  • Use the platform in violation of healthcare, privacy, or data protection laws.

6. Healthcare Provider Listings and Third-Party Services

CareVille may provide access to healthcare providers, pharmacies, laboratories, fitness centers, and other third-party services.

We do not:

  • Endorse every listed provider.
  • Guarantee the quality of services provided by third parties.
  • Accept responsibility for services rendered by independent healthcare providers or facilities.

Your interactions with third parties are solely between you and the applicable provider.

7. Appointments and Bookings

When using CareVille to schedule appointments:

  • Appointment availability is determined by healthcare providers.
  • Providers may reschedule or cancel appointments.
  • Users are responsible for providing accurate booking information.
  • CareVille is not liable for missed appointments or delays caused by healthcare providers.

8. Payments

If payment services are available:

  • Fees must be paid as displayed during the transaction process.
  • Users authorize CareVille or its payment partners to process payments.
  • All transactions are subject to applicable taxes and service fees.
  • Refund eligibility will be governed by the applicable refund policy.

CareVille reserves the right to modify pricing at any time.

9. Intellectual Property

All website content, including:

  • Text
  • Graphics
  • Logos
  • Software
  • Images
  • Videos
  • Designs
  • Trademarks

are owned by CareVille or its licensors and are protected by intellectual property laws.

You may not:

  • Copy
  • Reproduce
  • Distribute
  • Modify
  • Reverse engineer
  • Commercially exploit

any part of the website without prior written permission.

10. User Content

If you submit content to CareVille, including reviews, comments, feedback, or suggestions:

  • You retain ownership of your content.
  • You grant CareVille a worldwide, royalty-free, non-exclusive license to use, display, reproduce, and distribute such content.
  • You represent that your content does not infringe the rights of others.

We reserve the right to remove content that violates these Terms.

11. Privacy

Your use of the website is also governed by our Privacy Policy.

By using the website, you consent to the collection and use of information as described in the Privacy Policy.

12. Website Availability

We strive to maintain uninterrupted access to our website but do not guarantee:

  • Continuous availability.
  • Error-free operation.
  • Freedom from security vulnerabilities.

We may suspend or modify services at any time without prior notice.

13. Limitation of Liability

To the fullest extent permitted by law, CareVille shall not be liable for:

  • Indirect damages.
  • Incidental damages.
  • Consequential damages.
  • Loss of profits.
  • Loss of data.
  • Service interruptions.
  • Medical outcomes resulting from provider services.

Your use of the website is at your own risk.

14. Indemnification

You agree to defend, indemnify, and hold harmless CareVille, its officers, directors, employees, affiliates, and partners from any claims, liabilities, damages, losses, or expenses arising from:

  • Your use of the website.
  • Your violation of these Terms.
  • Your infringement of any rights of another person or entity.

15. Termination

We may suspend or terminate your access to the website at any time if:

  • You violate these Terms.
  • Your activities create legal or security risks.
  • We discontinue services.

Termination does not affect any rights or obligations accrued before termination.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws applicable in the jurisdiction where CareVille operates, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

17. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be posted on this page with a revised Effective Date. Continued use of the website after changes become effective constitutes acceptance of the revised Terms.

18. Contact Information

For questions regarding these Terms of Use, please contact:

CareVille
Website: www.carevilleapp.com
Email: legal@carevilleapp.com

By using the CareVille website, you acknowledge that you have read, understood, and agreed to these Terms of Use.